6A EDICIÓN

METODOLOGÍA

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THE 7th EDITION CHOCOLATE SCORECARD RANKS AND GRADES CHOCOLATE COMPANIES ON KEY SUSTAINABILITY ISSUES.

How we create the Chocolate Scorecard

The Chocolate Scorecard ranks and grades chocolate companies on key sustainability issues. The Chocolate Scorecard is coordinated by Be Slavery Free, with Universities, consultants, and civil society groups (NGOs) engaging in transforming the chocolate industry.

All content relating to our methodology published on this website, including textual and graphical explanations, our category-specific survey questions and scoring process are original works protected under the Copyright Act 1968 (Cth). Except as permitted by law, no part of these materials may be reproduced, adapted or distributed without the prior written consent of Be Slavery Free. Unauthorised use of a substantial part may constitute copyright infringement. Please see the full copyright statement below.

Full Copyright Statement is available here.

We are grateful to the companies who participated and the staff who took the time to engage with us.

The research explores contemporary developments in policy and practices that companies in the chocolate supply chain are undertaking towards improving their sustainability performance. The Chocolate Scorecard is a resource for consumers seeking information about the chocolate they purchase from companies along the supply chain and for investors and stakeholders seeking to understand a company’s performance. It evaluates the participating companies’ performance in addressing human rights and environmental challenges and to facilitate a productive dialogue to enhance their policies and practices towards improving the whole industry. Many companies use the scorecard to develop their own roadmaps for sustainability.

The Chocolate Scorecard uses the Brundtland Commission's definition of sustainability.

“Meeting the needs of the present without compromising the ability of future generations to meet their own needs.”

The 7th Edition Scorecard has been aligned with the approach of the  Science Based Target Initiative (SBTi), the Carbon Disclosure Project (CDP), the Accountability Framework (AFi), the International Cocoa Initiative and the questions of the European Initiatives on Sustainable Cocoa.

The annual cycle for the Chocolate Scorecard is as follows

DEC - MAR
SCORECARD COMPLETED BY COMPANIES
MAR - APR
SCORING & DESIGN
SEP - OCT
CONSULTATIONS WITH SUBJECT MATTER EXPERTS & COMPANIES ON QUESTIONS
MAY 7
RELEASE OF CHOCOLATE SCORECARD
JUL - AUG
REVIEW OF QUESTIONS
MAY - JUN
1:1 FEEDBACK TO COMPANIES

Participation & Data collection

The 7th Edition questionnaire was sent to all the participating companies from the 6th Edition. The companies selected included all the largest cocoa traders and chocolate manufacturers in the industry. Together, these companies purchase over 90% of the world’s cocoa. They can either take a large toll or make a big positive impact on people and the planet.

6

companies assessed in North America and Latin America

Ecuador, United States

40

companies assessed in Europe

Austria, Belgium, Finland, France, Germany, Great Britain, Luxembourg, the Netherlands, Norway, Sweden, Switzerland

10

companies assessed in Asia

Japan, Malaysia

1

company assessed in Africa

Madagascar

3

companies assessed in Australia and New Zealand

Australia, New Zealand

90%

OF THE WORLD’S COCOA BEANS ARE INCLUDED IN THE CHOCOLATE SCORECARD.

49

Total numbers of participants

34

Large & Medium Companies assessed

5

Small Companies assessed

10

Retailers assessed

Medium and Large Company Participation

+

Retailer Participation

+

Small Company Participation

+

Confidentiality and Data Protection

This research is conducted in a manner compliant with the Australian Government's National Statement on Ethical Conduct in Human Research 2025, and follows the Human Research Ethics Committee guidelines of:

  • Open University (UK) HREC/4275/Bernardi;

  • The University of Wollongong HREC, project title: Chocolate Scorecard, number: 2022/009.

This process ensures the research is honest, rigorous, transparent, respectful, protects participants, and demonstrates that the research team has adhered to the highest contemporary ethical standards of a genuine research study involving human participants. Sensitive research data is stored on a secure SharePoint platform per the Research Data Sensitivity, Security and Storage Guidelines of University of Wollongong.

A link to the online survey was emailed to key personnel within participating companies. Participants held roles which include, but are not limited to, Corporate Social Responsibility (CSR) Managers; Project Managers; Environmental, Health & Safety Managers; Chief Operating Officer; Chief Executive Officer; and Sustainability & Human Rights Directors/Managers. 

Participants were asked to complete the survey between 10 December 2025, and 6 March 2026. Participants were given a detailed outline of the research project and asked to consent to their involvement before starting the survey.

Grievance Procedure

Participants were advised of the grievance mechanism, should participants consider the research breached the ethics standard. In the first instance, participants may contact the Ethics Committee of the sponsoring University and an email address is provided. If still dissatisfied, they are also provided with the name and contact of an independent arbiter which is an academic professional with subject matter knowledge. Grievances are only received in relation to an alleged breach of the ethics standard.

Support

Support was offered to participants in several ways.

The research team created explanatory webinars (available on demand), and published the full questionnaire, glossary, and relevant research on the website. We held group Q&A Zoom meetings with companies. We offered to provide feedback to new companies that provided a draft submission before 9 January 2026. The Scorecard team was also available for numerous email interactions and one-on-one calls with companies.

Trazabilidad y Transparencia

+

Ingreso Digno

+

Trabajo Infantil

+

Deforestación y Clima

+

Agroforestería

+

Pesticidas

+

género

+

Salud de los Agricultores

+

These were chosen because they are some of the most pressing, fundamental sustainability areas facing the chocolate industry today.

Question development was informed by several factors. The core team undertook a thorough review of past questions, which included consultation with NGO’s and subject matter experts. All participating companies were offered an opportunity to comment on the questions to ensure we were asking the key and pertinent questions that companies could reasonably answer.

As in the previous editions, we again provided companies with the option to provide any other information at the end of each category. We call this the ‘wild card’ – an opportunity for companies to showcase any ambitious or innovative approaches they wish to highlight. In each section, the wildcard contributes 20% of the total score for that category.

A four-step approach was taken:

1

Each category scorer first evaluated all company responses individually.

2

Category scorers compared their scores and agreed on one final score per company.

3

Category scorers discussed with scorers from other categories and adjusted scores if needed.

4

All individual and overall scores were reviewed in detail by the Review and Alignment team to ensure that everything was scored in line with the pre-set criteria.

Scorers contacted companies for clarification when answers were unclear.

Each company received a ‘color score’ for each individual category; the scores of each category were then compiled to determine a composite ‘overall score.’ Low scores on one category could result not only in a ‘red’ (meaning the company is falling behind the industry) for a specific issue but could also drag down a company’s overall score. This explains how companies with similar colors can still have divergent final scores.

The core research team made the final decision after receiving all grades and feedback from the subject matter experts.

Liderazgo político y práctico

100% - 75%

Avanzar en la política y la práctica

74% - 50%

Necesidades de mejora en la política y la práctica

49% - 25%

Seguimiento en la política y en la práctica

24% - 0%

Carente de transparencia o no respondió o completó

RAISING THE BAR ON SCORING

To acknowledge the evolving nature of the industry and the increasing performance of some companies, demonstrating how much can be achieved, we raised the scoring bar. This is particularly pertinent regarding what it takes to earn a ‘green’ (‘leading the industry’) score. As top-performing companies improve, what it takes to be considered an industry leader is also evolving.

· The Survey ·

Trazabilidad y Transparencia

Q1.1 Traceability models used What percentage of overall cocoa purchases is mass balance, segregated or (mixed) IP? For suppliers (traders/processors), please enter the percentage for all cocoa deliveries to customers (outgoing transactions). For brands, please enter the percentage of supply received from trade (incoming transactions). For retailers, please enter the percentage of supply received from manufacturers (incoming transactions). If a varity is used that is not listed, please add this under Other. This may include mass balance with first mile traceability, controlled blending, batch level mass balance, or any other model. See the ISEAL definitions and the glossary for more information about traceability models. Please add evidence if more than half of your supply is segregated and/or (mixed) IP. Evidence can include public statements or sustainability reports with third-party verification.

No traceability: % Mass Balance: % Segregated: % (Mixed) Identity Preserved: % Other [add]: % Other [add]: % The total must equal 100%. Max 4 points

Q1.2 What percentage of the company's supply does the company consider dedicated supply or program volume? This is the volume for which specific farmers or farmer groups are benefiting from a sustainability program and are known to the company (including farmer lists and geolocations). Please describe the approach in the text box. Enter 0% if this does not apply. For downstream companies the volumes may be physically purchased under a mass balance process. This is not considered the same as direct supply, for which physical traceability is required as well. * This question was only asked to Companies

-% -Short description of the approach, including a brief narrative if this differs per sourcing country or region [text box]" Max 4 points

Q1.3 Traceability target Does the company have a target date or roadmap for traceability from farmer or farmer group to the company’s customers (for trading and processing) or the company’s brands (for manufacturing and retail)? This includes all cocoa purchases (both direct and indirect). If the company has multiple targets please add this in the comments. Please enter a URL to the policy that can be published on the Chocolate Scorecard website. We will not disclose or publish any other individual answers."

- Yes - No If yes: - Year - % of total cocoa purchases Max 4 points

Q1.4 Traceable to country level What percentage of the company’s total cocoa purchases are traceable to the country of origin? * This question was only asked to Companies

% Max 2 points

Q1.5 Traceable to Farmer Group/cooperative level What percentage of the company’s total cocoa purchases are traceable to a sourcing area? (eg cooperative or district) * This question was only asked to Companies

% Max 4 points

Q1.6 Traceable to farmer level What percentage of the company’s total cocoa purchases are traceable to the production unit? (e.g. farm, plantation, identifying the farmers with unique farmer ID’s)? * This question was only asked to Companies Please add an explanation, proof or evidence of the traceabiltiy claims to country level, farmer group level and farmer level.

% Max 4 points

Q1.7 Mapping What percentage of the company’s total cocoa purchases is GPS or polygon mapped? * This question was only asked to Companies

% Max 4 points

Q1.8 Please identify the tools being used for cocoa traceability and verifying the purchase location (e.g. Scientific methods (such as trace element verification), Blockchain, Barcodes, Geo-tagging, other electronic tools). * This question was only asked to Companies

Max 5 points

Q1.9 Has the company made public a list of the Farmer groups / cooperatives / districts that they source cocoa from in their direct supply chain? * This question was only asked to Companies

- Yes for all cocoa supply - Yes for part of the cocoa supply - No - No, but the information will be provided to civil society by agreement and on request Max 4 points

Q1.10 Does the retailer have a target for sourcing 100% of all cocoa through a sustainability program, including certification or company programs? * This question was only asked to Retailers

- Yes - No Max 3 points

Q1.11 How does the retailer encourage suppliers to take action on sustainability? (e.g. through a supplier code of conduct, expectations for audits or certification, paying a higher price, direct investment in the supply chain, funding programs) * This question was only asked to Retailers

- Through a supplier code of conduct - Expectations for periodic internal audits - Paying a higher price - Direct investment in the supply chain - Funding programs - Other [add] Max 5 points

Q1.12 How many Tier 1 cocoa or chocolate product suppliers of the retailer can provide country of origin information for cocoa supplied to the retailer? * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Explanation if coverage is not 100% Max 3 points

Q1.13 How many Tier 1 cocoa or chocolate product suppliers of the retailer can provide lists of their suppliers (the Tier 2 suppliers of the retailer)? * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Explanation if coverage is not 100% Max 3 points

Q1.14 How does the retailer encourage Tier 2 suppliers to take action on sustainability? Add proof, URL or attachment. Tier 2 supplies are suppliers that are the sources where your Tier 1 suppliers get their materials. * This question was only asked to Retailers

Max 4 points

Q1.15 Branded products Does the retailer conduct social and environmental due diligence on branded cocoa products that the retailer sells? This can include living income, child labor, deforestation and other producer level sustainability topics. Please add evidence. Branded products are third-party products sold by the retailer and does not include private label products. * This question was only asked to Retailers

Select one or more: - Requesting data from the brand about the supplies - Checking the certification status of products - Inquiring whether products in general are covered by the brand’s traceability scheme - Checking the veracity of ‘sustainability’ or ‘ethical’ claims on packaging and promotion - Other (add) - No Max 2 points

Q1.16 Is the company taking a public position in sustainability by showing public support of the EUDR, promoting regulations, contributing to definitions, contributing to mapping initiatives, or any other public demonstration? This can be through joint statements, industry associations, individual statements, or any other form of public support. Please answer below, providing links to public sources. * This question was only asked to Companies

Max 5 points

Q1.17 Wild card question This question is an opportunity for the company to ‘showcase’ any program, policy or initiative there have not been questions about. This question is scored, with highest scores being given for innovative, ambitious, scaled or scalable initiatives. Please add any additional information on traceability and transparency the company would like to include. Examples can include details about the company's approach to own or third-party traceability systems, interoperability with third-party or certification traceability systems, farmer access to systems and data ownership, support of national systems transitions and pre-competitive collaborations. To help us understand the approach of your company to traceability, transparency, and EUDR compliance, please explain the expectations or constraints that motivated this approach. Please provide volumes and percentage of the overall supply that these examples represent. This question is worth 20% of the total score for this section."

Max 10 points for Companies Max 7 points for Retailers

Ingreso Digno

Q2.1 Does the company have a published policy or publicly available statement that states that a living income is a basic human right? This can be a policy, as part of an action plan, as part of other crops or commodities, but it's preferable if cocoa is named. Please provide evidence (no points can be given if no evidence is provided).

- Yes - No Max 3 points

Q2.2 How many Tier 1 suppliers for the retailer conform to the living Income policy? Please explain how the retailer verifies compliance. If this is not 100% of tier 1 suppliers, what percentage of your cocoa volume is compliant? Please answer in the text box. Extra points may be given if there is a clear focus on large cocoa volume suppliers. * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Max 3 points

Q2.3 How does the retailer ensure that tier 2 suppliers conform to the living income policy? Please explain how the retailer verifies compliance. * This question was only asked to Retailers

Max 3 points

Q2.4 Does the company have a time-bound living income action plan for cocoa? This includes an ambition for the company's entire cocoa supply chain within a reasonable specified timeframe. This may include purchasing practices explicitly addressing farm gate pricing.

- Yes - No Max 6 points

Q2.5 Does the implementation of the living income action plan include paying a farm gate price that would allow farmers to earn a living income in the company's supply chain? This applies to the Median farmer per country, see the Glossary for details. Farm gate pricing means monetary value for volumes paid directly to farmers. Examples of increases are living income reference prices and premiums aimed at increasing the net income rather than covering costs of compliance. Certification premiums aimed at covering the cost of compliance and the mandatory Living Income Differential (LID) are not included. This does not include Good Agricultural Practices (GAP). A living income is not the goal, but only the first step. Strategies should help farmers go beyond the living income. Please provide evidence (no points can be given if no evidence is provided). * This question was only asked to Companies

- Yes, as a short-term pilot - Yes, as a long-term commitment - No Max 7 points

Q2.6 Does the company pay premiums, Living Income Reference Prices (LIRP), cash transfers or any other monetary amount on top of the farmgate price? This can be through Rainforest Alliance (RA), Fairtrade (FT) certification, organic or through any other method that leads to a price above the farmgate price. For small but scalable pilots or new programs: provide more information in the wild card question for additional points. The Living Income Differential (LID) is not included.

- Yes - No If Yes - please specify % of overall cocoa supply. No points will be given if the % is not provided. Premiums RA premium % FT premium % Other premium % Premium details, including if paid above mandatory/minimum amounts [text box] Cash transfer Cash transfers to farmers or farmer households % Cash transfer details, including the amount/value [text box] Living Income Reference Price LIRP % LIRP details (please add the price, country and source for each LIRP paid) [text box] Other methods Max 10 points

Q2.7 Does the company know how many farmers are earning a living income in your supply chain? This equals all cocoa purchases (both direct and indirect). Please specify the percentage for each category (earning a living income, not earning a living income, and unknown). The total must equal 100%. Please provide evidence for claims over 50%, including the year the research was done and the share of the supply chain it covered. Origins (as provided in section 0) will be taken into account when scoring if companies are working in origins where fewer farmers are earning a living income or farmers have smaller plots. * This question was only asked to Companies

% of overall cocoa supply for which farmers are earning a living income % of overall cocoa supply for which farmers are not earning a living income % unknown Max 6 points

Q2.8 Purchasing practices for companies Does the company have a publicly available farm gate purchasing practices policy or document that outlines what the roles and responsibility are of the company or your suppliers when it comes to fair remuneration (a fair price), risk sharing of farmers, and full transparency in communication about this? This applies to direct cocoa purchases from farmers/cooperatives/farmer groups. If a policy is not available then please explain what the company is doing to ensure fair purchasing practices. If the company is not the first point of purchase (for example as a trader or exporter) but is buying through suppliers, then explain how the company is working with suppliers to ensure good purchasing practices. * This question was only asked to Companies

- Yes - No Max 8 points

Q2.9 Purchasing practices for retailers Does the retailer have a publicly available farm gate purchasing practices policy or document that outlines what the roles and responsibility are of the company or your suppliers when it comes to fair remuneration (a fair price), risk sharing of farmers, and full transparency in communication about this? Explain how the company is working with suppliers to ensure good purchasing practices. If a policy is not available then please explain what the retailer is doing to ensure fair purchasing practices. * This question was only asked to Retailers

- Yes - No Max 3 points

Q2.10 This question is an opportunity for the company to ‘showcase’ any program, policy or initiative there have not been questions about. This question is scored, with highest scores being given for innovative, ambitious, scaled or scalable initiatives. Please add any additional information on living income the company would like to include. Guiding questions: Besides the activities in the company’s core business of buying cocoa, what program-based activities is the company undertaking to increase net income for farmers? Does the company have a method for verifying payments to farmers such as e-payment systems? Please show the proof of impact and the percentage of overall supply that these projects represent. More points will be awarded for proven impact compared to effort. This question is worth 20% of the total score for this section.

Max 10 points for companies / Max 7 points for Retailers

Trabajo Infantil

Q3.1 Does the company have a policy for monitoring, reducing or eliminating child labor in the company’s supply chains? Please provide evidence (no points can be given if no evidence is provided). Small companies that do not have a policy but do address child labor can explain how child labor is successfully addressed in their supply chains. Please enter a URL to the policy that can be published on the Chocolate Scorecard website. We will not disclose or publish any other individual answers.

- Yes - No - No answer Description for small companies (below 1,000 tons) Max 3 points

Q3.2 Does the company have a policy to monitor, reduce or eliminate the exposure of children to pesticides in the company’s cocoa supply chains? Please provide evidence (no points can be given if no evidence is provided).

- Yes - No - We source 100% organic cocoa Max 3 ponts

Q3.3 What is the company's approach on child labor, child rights and wellbeing per country and region? This can be a system such as CLMRS, company programs or other programs, a risk-based approach, or any other approach. Explain the approach in countries where child labor risk is lower or addressed differently. Claims of no child labor risk must be proven with evidence. A strong system incldues raising awareness on child labor and embeds understanding. See the Glossary of Terms for more information on child labor programs. Please answer for at least the top 5 sourcing countries (see section 0) and why it is appropriate. Companies will not receive points for countries where no explanation is provided. * This question was only asked to Companies

- Country 1 - Approach [text field] - % of country purchases covered [%] - Country 2 - Approach [text field] - % of country purchases covered [%] Up to 5 - Other country or region [add] (Add multiple) Max 10 points

Q3.4 In the most recent available reported year, how many cocoa farmer households were included in programs or schemes to address the situation where children are found to be in situations of child labor? (In absolute numbers, as well as in % of total sourcing) If data is aggregated for multiple countries (eg in West Africa for ISCO or ICI reporting) then please add this combination manually. Companies can also use the ISCO indicator: "# of households covered by a Child Labour Monitoring and Remediation System (CLMRS)", filled out in an aggregated manner for the following countries only: Cameroon, Côte d’Ivoire, Ghana and Nigeria. If data is not available for any country, please explain why this is not available and how the company is ensuring that child labor does not take place. * This question was only asked to Companies

- Country or region 1 [select from list or add manually, multiple countries possible] - Absolute numbers [#] - Country or region 2 [select from list or add manually, multiple countries possible] - Absolute numbers [#] - Ect Max 2 points

Q3.5 For these households, how many children in the company’s/organization’s supply chain were covered by a program to address child labor (for example a Child Labor Monitoring and Remediation System (CLMRS))? Companies and retailers that are unable to answer this question with a number cannot get a high score - this will greatly affect the Child Labor section. If a company does not know how many children are covered, then it is also not possible to successfully address or monitor child labor. Small companies (below 1,000 tons) may answer with a description of their approach. * This question was only asked to Companies

- Country or region 1 (pre-filled from previous question) - # of children covered - etc Max 2 points

Q3.6 Of these children, how many were ever identified in child labor? The number of children identified over a certain period must be related to children covered (or monitored/visited) during the same period. Companies and retailers that are unable to answer this question with a number cannot get a high score - this will greatly affect the Child Labor section. If a company does not know how many cases are identified, then it is also not possible to successfully address child labor. Small companies (below 1,000 tons) may answer with a description of their approach. * This question was only asked to Companies

- Country or region 1 (pre-filled) - # of cases identified - etc Max 3 points

Q3.7 How many children identified as being in child labor received support? Small companies (below 1,000 tons) may answer with a description of their approach. * This question was only asked to Companies

- Country or region 1 (pre-filled) - # of children receiving support - etc Max 2 points

Q3.8 How many children are no longer in child labor after at least two follow-up visits during the past year? Small companies (below 1,000 tons) may answer with a description of their approach. Please add to the description in question 6. * This question was only asked to Companies

- Country or region 1 (pre-filled) - # of children - etc Max 2 points

Q3.9 Has the company communicated any numbers related to programs or schemes to prevent, monitor, and remediate child labor during the past year? This can include public communication by the company or reporting to any national authorities in the past 12 months. * This question was only asked to Companies

- Yes - No Max 2 points

Q3.10 Does the company have evidence provided/supported by a third-party that the programs or schemes are reducing the prevalence of child labor situations? Please include evidence over several years to prove impact over time (the prevalence rate). Answer yes if an impact evaluation or other study has been conducted that shows the system's impact on reducing child labor. * This question was only asked to Companies

- Yes - No Max 5 points

Q3.11 Cocoa covered by a system What percentage of all cocoa purchased by the retailer is covered by a system to address child labor? This can he a Child Labor Monitoring and Remediation System (CLMRS) or any other system that addresses child labor. If multiple systems are used, please enter the percentage of total cocoa purchases covered by each system and explain the type of system used in the explanation box. Retailers will not receive points if the % coverage is not shared (as we will not be able to properly evaluate the impact). * This question was only asked to Retailers

- Name of system used [text] - Country or countries where the system is used [select from list of countries, multiple countries possible] - % of total cocoa purchases covered by the system [%] - Explanation of the system used [Option to add more systems, with the same 4 answer boxes for each extra system (name, country, %, explanation)] Max 5 points

Q3.12 Households covered In the most recent available reported year, how many cocoa farmer households were included in programs or schemes to address the situation where children are found to be in situations of child labor? If the cocoa is sourced through a program that cannot provide data for specific volumes, please add the total number of households covered by the program and explain this in the explanation box. Retailers will not receive points for this question if the % coverage is not answered in question 12 (as we will not be able to properly evaluate the impact). * This question was only asked to Retailers

[name of system 1] # of households covered [name of system 2 if entered] # of households covered Etc Max 5 points

Q3.13 Children covered How many children were in the households covered by a system? If the cocoa is sourced through a program that cannot provide data for specific volumes, please add the total number of households covered by the program. Retailers will not receive points for this question if the % coverage is not answered in question 12 (as we will not be able to properly evaluate the impact). * This question was only asked to Retailers

[name of system 1] # of children covered [name of system 2 if entered] # of children covered Etc Max 3 points

Q3.14 Cases identified Of these children, how many were ever identified in child labor? If the cocoa is sourced through a program that cannot provide data for specific volumes, please add the total number of households covered by the program. Retailers will not receive points for this question if the % coverage is not answered in question 12 (as we will not be able to properly evaluate the impact). * This question was only asked to Retailers

[name of system 1] # of cases identified [name of system 2 if entered] # of cases identified Etc Max 3 points

Q3.15 Does the company have a Human Rights (including Labor Rights) Due Diligence process in place to address human rights  issues in cocoa supply chains beyond child labor? Please provide evidence of a robust system. Refer to the United Nations Guiding Principles on Business and Human Rights and the OECD due diligence for responsible business conduct for more information.  * This question was only asked to Companies

- Yes - No Max 3 points

Q3.16 Forced labor and human trafficking Does the company have a policy and action to monitor, reduce or eliminate forced labor and human trafficking in the company’s supply chain? Please provide evidence (no points can be given if no evidence is provided).

- Yes - No Max 1 points

Q3.17 Has the company found and successfully remediated any cases of forced labor and human trafficking in the past 12 months? * This question was only asked to Companies

- Yes - No Max 2 points

Q3.18 Does the retailer have reporting requirements that include reporting requirements such as the modern slavery act (UK, Australia, Canada) and Mandatory Due Diligence requirements in Europe such as French Duty? * This question was only asked to Retailers Please provide evidence including a public link (no points can be given if no evidence is provided). Cocoa must be identified as a high risk product.

- Yes - No Max 5 points

Q3.19 This question is an opportunity for the company to ‘showcase’ any program, policy or initiative there have not been questions about.These can be ones that have been actioned and those being planned - more points for those which have been actioned. This could include healthcare, education, youth development, community developent and many other topics. This question is scored, with the highest scores being given for innovative, ambitious, scaled or scalable initiatives. Please provide volumes and percentage of overall supply that these projects represent. This question is worth 20% of the total score for this section.

Max 10 points for companies / Max 7 points for Retailers

Deforestación y Clima

Q4.1 Does the company have a policy to no-deforestation / no-conversion production or sourcing? Please also list all industry-wide commitments the company has signed/joined. If the company is a Cocoa & Forests Initiative (CFI) signatory, please add the policy or commitment of the company beyond CFI. Please provide evidence (no points can be given if no evidence is provided). Please enter a URL to the policy that can be published on the Chocolate Scorecard website. We will not disclose or publish any other individual answers.

- Yes - No Max 3 points

Q4.2 Does the company have a target year to cease sourcing from deforested areas, or has the company already accomplished this? Please enter the year and the percentage of total cocoa volume this applies to (including both direct and indirect supply). If the company has multiple targets please enter these in the comments box.

Year % of total sourcing Comments (text) Max 5 points

Q4.3 Which cut-off date does the company use to assess its deforestation baseline? Examples include - Rainforest Alliance: January 1st, 2014 - Fairtrade: December 31, 2018 - The Cocoa and Forests Initiative CFI: established in 2017. - The EUDR: December 31, 2020 If the company uses different dates for different countries or supply chains, please put this in the text box. Multiple cut-off dates are possible.

Max 3 points

Q4.4 What percentage of the total cocoa volume that the company purchases is covered by a deforestation-free monitoring system? A deforestation-free monitoring system is different from certification, although certification may contribute to it. This question is limited to the monitoring system that the company or their suppliers have developed to track deforestation and assess deforestation risk. * This question was only asked to Companies

% Max 5 points

Q4.5 How many Tier 1 suppliers for the retailer conform to this policy? Conform means demonstrated compliance with the policy. Please explain how the retailer verifies compliance. If this is not 100% of tier 1 suppliers, what % of your cocoa volume is compliant? Please answer in the text box. * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Explanation Max 4 points

Q4.6 What mechanisms does the retailer use to ensure that their own brand suppliers source deforestation or conversion free cocoa? This applies to all private label products containing cocoa. * This question was only asked to Retailers

Max 6 points

Q4.7 How is the company helping or supporting farmers in their readiness for the EUDR and other regulations? This includes actions taken to ensure that farmers are compliant and supporting the transition of non-compliant farmers out of the supply chain. If the company is not selling into the EU, how is the company developing a deforestation-free transition? Please provide evidence. * This question was only asked to Companies

Supporting farmers with compliance (with evidence) Transitioning non-compliant farmers (with evidence) Max 5 points

Q4.8 How does the company monitor compliance for its no-deforestation / no-conversion commitment? Which standards are used? Select all that apply.

- No monitoring - Third-party service providers - Internal company systems - Other Max 4 points

Q4.9 What tools are used to map farms and monitor deforestation? * This question was only asked to Companies

Select one or more: - Yes - remote sensing - Yes - waypoint mapping (GPS) and/or polygon mapping - Yes - including ground checks - Yes - other [add text] Max 3 points

Q4.10 What percentage of the total cocoa volume that the company purchases is from deforestation-free sources? Answer according to the deforestation cut-off date used by the company. Fractions are permitted (eg 97.22%). The total must equal 100%. * This question was only asked to Companies

- % of cocoa from deforestation-free sources - % of cocoa from deforested areas - % of cocoa for which the deforestation status is unknown Max 6 points

Q4.11 Does the company have a public grievance mechanism that addresses noncompliance and complaints, and what does this include? Grievance systems should include a publicly available grievance log to show how past grievances have been resolved in the past. Please include evidence of a public grievance log if this is available. Please provide evidence (no points can be given if no evidence is provided). Further information A grievance mechanism must be open to stakeholders, not just employees. It is intended to address noncompliance with standards, laws, human rights, farmers rights. A public grievance mechanism is not the same as a whistle blower system, although some parts may align.

- Yes - No Evidence of grievance mechanism and public grievance log [text box] If % area deforested is greater than 5%: subtract 2 points. Max 3 points

Q4.12 Does the company have a clear noncompliance policy with clearly defined expectations for time-bound improvement plans, remediation and thresholds for supplier exclusion based on noncompliance on deforestation? Examples of remediation are restoration of the cleared areas, supporting the replanting of that forest patch and monitoring over a period. Supplier exclusion should be a last resort. Please provide evidence (no points can be given if no evidence is provided). * This question was only asked to Companies

- Yes - No Max 3 points

Q4.13 This question is an opportunity for the company to ‘showcase’ any program, policy or initiative there have not been questions about. This question is scored, with the highest scores given for innovative, ambitious, scaled or scalable initiatives. Please add any additional information on deforestation the company would like to include. Please provide volumes and percentage of the overall supply that these projects represent. Guiding questions: How does the company contribute to forest restoration in protected areas (national parks, forest reserves) deforested by cocoa? How much forest area has the company helped restore? This question is worth 20% of the total score for this section.

Max 10 points for companies / Max 7 points for retailers

Agroforestería

Q5.1 What are the company's goals for cocoa and agroforestry? These can include goals related to biodiversity, carbon storage, yield, biodiversity, farmer livelihood and others. * This question was only asked to Companies

Max 3 points

Q5.2 What is the company’s agroforestry policy or approach, and to which sourcing countries does it apply? Please answer for the top 5 sourcing countries and any other relevant country/ies. Type “Global” under Other if the company does not have a country level agroforestry policy or approach. If the company has multiple systems or approaches per company please add these using the "Other" option. **Examples are the Cocoa & Forests Initiative (CFI), Rainforest Alliance (RA), ISCOs (GISCO, SWISSCO, DISCO, Beyond Chocolate, FRISCO) or others. If this is the policy of the company, please add the link where this policy is publicly available or use the upload functionality at the end of this section to upload this file. * This question was only asked to Companies

-Country 1 [autofilled from section 0 - top 5 sourcing countries] -Country 2 [autofilled] -Country 3 [autofilled] -Country 4 [autofilled] -Country 5 [autofilled] -Other 1 (eg other countries or global approach) [text box] -Other 2 [text box] For each country: - Covered by a Policy (Yes/No) - Type of policy (text field) - If yes, whose policy [text field] Max 3 points

Q5.3 What percentage of the cocoa sourced by the company is currently grown in an agroforestry setting and what is the agroforestry target per country (in percentage and year)? Please answer for each country covered. * This question was only asked to Companies

For each country: - Current % - Target % - When (year) [countries autofilled] Max 5 points

Q5.4 What are the parameters that are used by the company to define cocoa agroforestry? The answers can also be “minimum number or percentage” or “at least/more than”. You may leave the cells empty if the parameters are not known. * This question was only asked to Companies

For each country: - Adult trees per ha - % crown coverage - # of tree species per ha - % native species - Number of vertical strata [countries autofilled] Max 12 points

Q5.5 What kind of support for cocoa agroforestry is provided by the company? This may be a monetary value or a description of the support provided *Support to transition from open-sun cocoa to agroforestry cocoa, but also to improve current sub-optimal cocoa agroforestry plantations. Support can also include training. * This question was only asked to Companies

Country 1 - In-kind (text field) - Monetary (text field) Country 2 - In-kind (text field) - Monetary (text field) etc Max 5 points

Q5.6 What is the company’s agroforestry policy or approach, and to which sourcing countries does it apply? Please answer for the top 5 sourcing countries and any other relevant country/ies. Type “Global” under Other if the company does not have a country level agroforestry policy or approach. If the company has multiple systems or approaches per company please add these using the "Other" option. **Examples are the Cocoa & Forests Initiative (CFI), Rainforest Alliance (RA), ISCOs (GISCO, SWISSCO, DISCO, Beyond Chocolate, FRISCO) or others. If this is the policy of the company, please add the link where this policy is publicly available or use the upload functionality at the end of this section to upload this file. * This question was only asked to Retailers

'-Country 1 (select from list) - Covered by a Policy (Yes/No) - Type of policy (text field) - If yes, whose policy [text field] - Country 2 (select from list) etc Possible to add multiple countries Max 5 points

Q5.7 How many Tier 1 suppliers of the retailer are compliant with this policy? The retailer must be able to demonstrate compliance. Please explain how the retailer verifies compliance. If this is not 100% of tier 1 suppliers, what % of your cocoa volume is compliant? Please answer in the text box. * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Explanation Max 3 points

Q5.8 How does the retailer ensure compliance of Tier 1 suppliers? * This question was only asked to Retailers

Max 3 points

Q5.9 What support for cocoa agroforestry is provided by the retailer? This may be a monetary value or a description of the support provided. This can include support to transition from open-sun cocoa to agroforestry cocoa, but also to improve current sub-optimal cocoa agroforestry plantations. Support can also include training. * This question was only asked to Retailers

Max 5 points

Q5.10 Are there other efforts that the company makes to improve local ecosystems in and around cocoa producing communities? This can be on farm or off farm and can include regenerative agriculture, biodiversity and other ways to imporve local ecosystems. Examples can include regenerative action studies on biodiversity, approaches for high carbon stock forests, protecting high conservation value areas, promoting landscape management to conserve and restore forests, efforts in local ecosystem surrounding cocoa plots, circular bioeconomy and forest restoration.

Max 4 points

Q5.11 What are the company's strategy and goals on climate, including a climate transition plan that aligns with a 1.5C world? This can include working with externally recognized standards such as SBTi.

Max 4 points

Q5.12 How is the company measuring, disclosing and reporting scope 1, 2 and 3 emissions in their cocoa supply chains?

Max 4 points

Q5.13 This question is an opportunity for the company to ‘showcase’ any program, policy or initiative there have not been questions about. This question is scored, with highest scores being given for innovative, ambitious, scaled or scalable initiatives. Please add any additional information on agroforestry the company would like to include. Please provide volumes and percentage of overall supply that these projects represent. Please also include any relevant information or data from the company’s Cocoa & Forests Initiative reporting on agroforestry. This question is worth 20% of the total score for this section.

Max 10 points for Companies / Max 7 points for Retailers

Pesticidas

Q6.1 Does the company source 100% certified organic cocoa? Provide evidence confirming your company's organic certification status. Companies that source 100% certified organic cocoa do not need to complete the pesticide and agrichemical section and will receive full marks for this section.

- Yes - No If yes full points. If no continue to rest of the survey

Q6.2 Does the company have a pesticide policy for the cocoa that the company sources? This may include alignment with external certification programs. Please include the percentage of total cocoa purchases that this applies to. Please provide evidence (no points can be given if no evidence is provided).

% Max 3 points

Q6.3 What is included in the company’s pesticide policy or commitment? Select one or more of the following:

- Fully reliant on certification through Fairtrade and/or Rainforest Alliance (other options not available if selected) - Alignment with the pesticide approach of third-party certification programs - General or specific pesticide goal (please state below) - Education of farmers - Monitoring, evaluation and learning - Integrated Pest Management - Measures to protect and enhance beneficial insects - Safety and exposure - Restrictions on which pesticides are permitted - Using chemical methods as last resort after having applied all Good Agricultural Practices (GAP) and biological options - Advocacy or working with governments - Pilots or demonstration plots - Other Please add details and evidence for every option selected Max 7 points

Q6.4 How many Tier 1 suppliers of the retailer are compliant with this policy? The retailer must explain how they ensure compliance. Please explain how the retailer verifies compliance. If this is not 100% of tier 1 suppliers, what % of your cocoa volume is compliant? Please answer in the text box. * This question was only asked to Retailers

# Tier 1 suppliers (cannot exceed total number of Tier 1 suppliers as provided in section 0) Max 3 points

Q6.5 How does the retailer support their Tier 1 and Tier 2 suppliers in implementing their policy on pesticide use? These can include supplier engagement, training, financial incentives and other examples at a producer level. * This question was only asked to Retailers

Max 5 points

Q6.6 Does the company have a strategy, program or action plan to address chemical management or pesticide use in cocoa farming? Please add these details in the answer.

Select one or more - Certification programs - Company strategy - Additional measures - No Max 5 points

Q6.7 Does the company use an existing list or their own list of active substances that are monitored, prohibited and/or restricted from the company’s supply chain, for example through a certification program? * This question was only asked to Companies

Select one: - Yes, through certification - please provide evidence from your website or policy documents - Yes, own or other - please provide evidence from your website or policy documents - No Max 3 points

Q6.8 What data is collected about pesticide use in the supply chain? Check all that apply and provide evidence. * This question was only asked to Companies

Check all that apply: - Overall pesticide use - Disaggregated pesticide use by product or active ingredient - HHP use - Pesticide exposure and harm to farmers and workers - Uptake of non-chemical alternatives - Impact of non-chemical alternatives - Other impact studies - Other [add] Max 7 points

Q6.9 What long-term projects is the company developing or actively taking part in to reduce pesticide use, pesticide exposure and harm to producers and communities, and environmental contamination? * This question was only asked to Companies

Max 5 points

Q6.10 Do you have any partnerships or are you working together with suppliers to reduce highly hazardous pesticide use and exposure, harm to producers and communities, and environmental contamination in your supply chains? * This question was asked only to Retailers

Max 5 points

Q6.11 What detailed evidence do you have that the company has taken concrete steps to reduce pesticide use and achieved impactful results for cocoa producers and for communities? Please mention any methods which help to manage insect pests, cocoa diseases or weeds with less need for pesticide application, and how the company is reducing pesticide exposure and harm to farmers, farm workers, communities and the environment. * This question was asked only to Companies

Max 5 points

Q6.12 Which pesticides, if any, is the company prioritizing for phaseout or has the company already phased out? Please add details about the method, (planned) phase out timeframe, and the country or region that this applies to. * This question was asked only to Companies

Pesticides being phased out [text] Pesticides already phased out [text] Max 5 points

Q6.13 This question is an opportunity for the company to ‘showcase’ any program, policy, or initiative there have not been questions about. This question is scored, with the highest scores given for innovative, ambitious, scaled, or scalable initiatives. Please add any additional information on pesticide management the company would like to include. This may also include (innovative) approaches the company is investing in. Please provide the volumes and percentage of the overall supply that these projects represent. This question is worth 20% of the total score for this section.

Max 10 points for Companies / Max 7 points for Retailers

género

Q7.1 Overarching gender strategy Does the company have a gender strategy? This can be an organization-wide strategy that includes cocoa sourcing or a cocoa-specific strategy. It must include cocoa. Please add details in the answer. * This question was only asked to Companies

- Yes - No Max 16 points

Q7.2 Overarching gender strategy Does the retailer have a gender strategy? This can be an organization-wide strategy that includes cocoa sourcing or a cocoa-specific strategy. It must include cocoa. Please add details in the answer. * This question was asked only to Retailers

- Yes - No Explanation and evidence [text box] Max 12 points

Q7.3 How is gender included in the company's Living Income policy or action plan ? Please add details in the answer. For small companies (below 1,000 tonnes) without a detailed policy: please explain how gender is taken into account when addressing living income in your supply chains.

- Yes - No Explanation and evidence [text box] Max 8 points

Q7.4 How is gender included in the company's child labor policy or action plan? Please explain how. (e.g. a gender specific approach to child labor monitoring (female adults and young girls)). For small companies (below 1,000 tonnes) without a detailed policy: please explain how gender is taken into account when addressing child labor in your supply chains.

- Yes - No Explanation and evidence [text box] Max 8 points

Q7.5 Does the company know what percentage or number of women hold leadership or decision making positions in the Farmer Groups in the supply chain? These may be women with positions on the board of a cooperative of Farmer Group. Please add details in the answer. * This question was only asked to Companies

'- Yes - No If yes: - % of women - # of women - % of overall supply that these groups represent Explanation or evidence [text'] Max 8 points

Q7.6 This question is an opportunity for the company to ‘showcase’ any program, policy, or initiative there have not been questions about. This question is scored, with the highest scores given for innovative, ambitious, scaled, or scalable initiatives. Please add any additional information the company would like to include. This may also include (innovative) approaches the company is investing in. Initiatives may include pesticides use, protection from highly hazardous pesticides, or other social or environmental topics. Companies may also add initiatives related to equality, including youth inclusiveness. Please provide the volumes and percentage of the overall supply that these projects represent. This question is worth 20% of the total score for this section.

Max 10 points for Companies / Max 7 points for Retailers

Salud de los Agricultores

Q8.1 Does the company have a policy or public commitment that addresses wellbeing, health, healthcare access or financial protection from healthcare expenses for farmers and their households in its cocoa supply chain? The scores for this question will not be published.

- Yes - No Details [text] Max 5 points

Q8.2 Does your company have a formal program to address foundational aspects of farmer wellbeing, such as nutrition, on-farm safety, or water and sanitation? What percentage of farmers in your direct supply chain are covered by this program? The scores for this question will not be published. * This question was only asked to Companies

% coverage Details [text box] Max 5 points

Q8.3 What is the company doing to ensure farmers have access to quality healthcare when this is needed and are protected from financial shocks of healthcare costs? What percentage of farmers in your direct supply chain are covered by this program? Examples can include programs to improve healthcare access and financial protection for farmers such as health insurance, direct financial support earmarked for healthcare, building hospitals and direct healthcare provision. The scores for this question will not be published. * This question was only asked to Companies

% coverage Details Max 5 points

Q8.4 What is the company doing to ensure farmers have access to quality healthcare when this is needed and are protected from financial shocks of healthcare costs? What percentage of farmers in your direct supply chain are covered by this program? Examples can include programs to improve healthcare access and financial protection for farmers such as health insurance, direct financial support earmarked for healthcare, building hospitals and direct healthcare provision. The scores for this question will not be published. * This question was only asked to Retailers

Max 5 points